Your Turn To Take Part

The Consumer Credit Awards are fast becoming a go-to reference point for consumers looking for the best credit providers. These are the only consumer credit awards in the UK decided by customers, not ‘industry experts’.

HOW DO CONSUMERS TAKE PART?

Voting takes about two minutes, and to say thank you, we’ll also be entering all participants into a prize draw to win £1000.

HOW DO BRANDS TAKE PART?

We’ve made it easy to get behind the Consumer Credit Awards. See below for some FAQs and contact us using the details below to receive our full media pack and banners.

Frequently Asked Questions (FAQS)

When does voting commence?
Voting opens on 8th April 2019 and close on 23rd June 2019. Between 8th April and 9th June consumers can vote for any firm they choose. On 10th June we’ll create a list of finalists in each category (based on the voting to date), and consumers will continue to vote for these finalists until voting closes on the 23rd June.

How are winners decided?
Our awards are customer driven so the only people that influence who wins are UK consumers In general, the highest-rated firm in each product category that meets the threshold for each category will win one of our product specific awards. All firms are also eligible for our top level awards. Note: The ‘Best Newcomer’ award will only be awarded to firms that launched on or after 1/1/2015.

What is the voting process?
Customers leave a review for a product on the Smart Money People site. That's it! From landing on the page, to submitting their vote, it should take two minutes or less.

How much does it cost to take part?
There is no cost to take part. Our mission is to help consumers find the best products on the market, and these awards are a way in which we can achieve this.

When are the winners announced?
Winners will be announced at our awards event which will be held in London on the 11th July.

What awards could I win?
6 top level awards
Firm of the Year
Innovation of the Year
Customer Service Champion
Treating Customers Fairly Champion
Digital Champion
Best Newcomer

12 product specific awards
Best Car Finance Provider
Best Consumer Credit Broker
Best Credit Card Provider
Best Credit Report Provider
Best Employee Benefit Provider
Best Guarantor Loan Provider
Best Loan Provider (lending <£2.5k)
Best Loan Provider (lending >£2.5k)
Best Logbook Loan Provider
Best P2P Lending Platform
Best Pawnbroker
Best Retail Finance Provider  

3 vendor specific awards
Technology Vendor of the Year
Collections Vendor of the Year
Innovation of the Year (Vendor)