Your Turn To Take Part

The Consumer Credit Awards are fast becoming a go-to reference point for consumers looking for the best credit providers. These are the only consumer credit awards in the UK decided by customers, not ‘industry experts’.

HOW DO CONSUMERS TAKE PART?

Voting takes about two minutes, and to say thank you, we’ll also be entering all participants into a prize draw to win £1000.

HOW DO BRANDS TAKE PART?

We’ve made it easy to get behind the Consumer Credit Awards. See below for some FAQs and contact us using the details below to receive our full media pack and banners.

Frequently Asked Questions (FAQS)

When does voting commence?
Voting opens on 3rd April 2017 and close on 2nd July 2017.
Between 3rd April and 11th June consumers can vote for any firm they choose. On 12th June we’ll create a list of finalists in each category (based on the voting to date), and consumers will continue to vote for these finalists until voting closes on 2nd July. Finalists will receive a finalist badge.

How are winners decided?
Our awards are customer driven so the only people that influence who wins are UK consumers In general, the highest-rated firm in each product category that meets the threshold for each category (100 votes during the voting period) will win one of our ‘product-specific awards’.
All firms are also eligible for our ‘top level’ awards. Note: The “best newcomer” award will only be awarded to firms that launched on or after 1/1/2013.

What is the voting process?
Customers leave a review for a product on the Smart Money People site. That's it! From landing on the page, to submitting their vote, it should take two minutes or less.

How much does it cost to take part?
There is no cost to take part. Our mission is to help consumers find the best products on the market, and these awards are a way in which we can achieve this.

When are the winners announced?
Winners will be announced at our awards event which will be held in London on the 13th July.

What awards could I win?
7 top-level awards
Consumer Credit Champion
Customer Service Champion
Treating Customers Fairly Champion
Best Value for Money
Innovation of the Year
Best Newcomer
Best Finance App

11 product-specific awards
Best Credit Card Provider
Best Short Term Loan Provider
Best Guarantor Loan Provider
Best Personal Loan Provider
Best Pawnbroker
Best Consumer Credit Broker
Best Car Finance Provider
Best Debt Management Provider
Best Credit Report Provider
Best Logbook Loan Provider
Best Homeowner Loan Provider