When does voting commence?
Voting opens on 6th April 2020
and closes on 21st June 2020
. Between 8th April
and 9th June
customers can vote for any firm they choose. On 10th June
we’ll create a list of finalists in each category (based on the voting to date), and customers will continue to vote for these finalists until voting closes on the 23rd June
How are winners decided?
Our awards are customer driven so the only people that influence who wins are UK customers. In general, the highest-rated firm in each product category that meets the threshold for each category will win one of our product specific awards. All firms are also eligible for our top level awards. Note: The ‘Best Newcomer’ award will only be awarded to firms that launched on or after 1/1/2016.
What is the voting process?
Customers vote by leaving feedback for a product on the Smart Money People website. That's it! From landing on the page, to submitting their vote, it should take two minutes or less.
How much does it cost to enter?
There is no entry cost.
When are the winners announced?
Winners will be announced at our awards event
which will be held in London on the 9th July.
What awards could I win?
7 top level awards
Firm of the Year
Innovation of the Year
Treating Customers Fairly Champion
Customer Service Champion
Healthy Culture Champion
9 firm specific awards
Best Credit Card Provider
Best Guarantor Loan Provider
Best Car Finance Provider
Best Loan Provider (lending >£2.5k)
Best Loan Provider (lending <£2.5k)
Best Retail Finance Provider
Best Consumer Credit Broker
Best Credit Union (North)
Best Credit Union (South)
4 partner specific awards
Technology Partner of the Year
Innovation of the Year (Partner)
Financial Support Partner of the Year
Credit Information Partner of the Year